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Security and Privacy Statement - CelesteCS

CelesteCS Reporting for Confluence Cloud (cloud add-on) is an add-on for the Cloud version of Atlassian Confluence, which adds reporting functionality to Atlassian Confluence pages. It features a rich set of functions with the ability to retrieve data from Confluence and Jira, which allows building powerful reports.. CelesteCS Reporting for Confluence Server (server and Data Center add-on) is an add-on for the Server and Datacenter versions of Atlassian Confluence, allowing the same functionality.

Where the cloud add-on runs

Cloud add-on runs on Google App Engine, which is a part of Google Cloud Platform, a cloud computing platform by Google that offers hosting on the same supporting infrastructure that Google uses internally for end-user products.

All billed High-Replication Datastore App Engine applications have a 99.95% uptime SLA. App Engine is designed in such a way that it can sustain multiple datacenter outages without any downtime. Google App Engine status may be found on the Google Cloud Status Dashboard.

Google Cloud Platform has published security statements, provided in Google Security Whitepaper.

Which data is processed by the cloud add-on

The add-on requires access to the content of pages of your Confluence instance where it is used. For this reason, this content is transported from the Atlassian Cloud servers to the add-on hosting servers over a secure HTTP connection. The content is not stored, logged or used for any other purpose than what this add-on requires. Neither employees of Celeste Creative Solutions nor any other third-party is able to access the content of your Confluence pages.

Which data is stored on the cloud add-on hosting server

The add-on may write logging information, but the only information, stored in logs is the information about some high-level method calls with no parameter information, so no personal information may be stored in logs.

The following data is stored in the secure database on the hosting server for each add-on installation:

  1. pluginKey - usually "com.celestecs.confluence.celestecs-reporting-cloud"
  2. clientKey - unique client ID, like "Confluence:4194288138"
  3. publicKey - unique sequence of letters and digits
  4. sharedSecret - unique sequence of letters and digits
  5. serverVersion - something like "6437"
  6. pluginsVersion - something like "1.1.84"
  7. baseUrl – something like "http://server.com:1990/confluence"
  8. productType – usually "confluence"
  9. description – something like "Atlassian Confluence at http://server.com:1990/confluence"

This data is needed to distinguish each add-on installation instance from each other.

Where the server add-on runs

Server add-on runs on the Confluence server, so no data is accessed or somehow transferred to the Celeste Creative Solutions servers or other third-party servers.

Which data is processed by the server add-on

Server add-on requires access to the content of pages of your Confluence instance where it is used. For this reason, this content is read and processed locally on the Confluence server. The part of the contents may be stored in logs, but these logs are stored locally on the Confluence server. Neither employees of Celeste Creative Solutions nor any other third party is able to access this data without the help of Confluence server administrator.

 

Effective as of October 07, 2022.